HELP ARTICLE /
Patient Account
Zoom download instructions
Zoom is free to download. Please follow the instructions below depending on the device the user has with video calling capabilities
Articles
Caregiver Account
Video instructions
TEXT instructions
User has an iPhone or iPad
The user should make sure to be connected to the internet either via Wifi or your cellular network.
- Open the App Store and search for “zoom”. The search should find the ZOOM Cloud Meetings app.
- Click GET on the ZOOM Cloud Meetings app
- The search should find the ZOOM Cloud Meetings app, then click “GET”. You’ll want to make sure to be connected to the internet either via Wifi or your cellular network. Once installed, the Zoom app should be added to your homescreen and ready for you to join the meetings on Pocket RN.
Once installed, the process is complete. The Zoom app should be added to your homescreen and ready for you to join the meetings on Pocket RN.
User has an android
The user should make sure to be connected to the internet either via Wifi or your cellular network.
- Open the Play Store and search for “zoom”. The search should find the ZOOM Cloud Meetings app.
- Click Install on the ZOOM Cloud Meetings app
Once installed, the process is complete. The Zoom app should be added to your homescreen and ready for you to join the meetings on Pocket RN.
User has a computer
If a user has a computer with video calling capabilities, they do not need to install Zoom to use it. This document can be skipped.
