POCKETRN + Medicare
The GUIDE Model: No Cost Dementia Care for Medicare Members and their Families
LET US SERVE YOU
How it Works
Caring for someone with dementia can be isolating, confusing, and exhausting—but you don’t
have to do it alone. PocketRN has partnered with leading organizations across the country
to bring Medicare’s Guiding an Improved Dementia Experience (GUIDE) Model directly to
families like yours.
If you're supporting a loved one with dementia, you may
now qualify for nurse-led, whole-person support—at no cost to you. This includes
paid in-home respite hours, 24/7 care team access, caregiver education, and
compassionate guidance every step of the way.
This is support you’ve earned and deserve—available when you and your loved one need it
most.
Ready to Get Started?
Call (872) 233-4490 today to speak with a real person who
is ready to talk with you, answer your questions, and help you take the first step toward
compassionate, comprehensive care.
If you were referred by a partner, please let us know so we can ensure a seamless
experience.
Want to partner with PocketRN to provide the GUIDE model benefits for your
clients?
Visit our
partner page
to learn more.

Who’s Eligible?
Is PocketRN Right for My Loved One?
PocketRN GUIDE Care is generally available to anyone who:
- Has dementia (we can help you obtain a diagnosis if appropriate)
- Has Traditional Medicare Parts A & B as primary insurance (not Medicare Advantage)
- Is NOT currently enrolled in hospice
- Lives at home (no memory care, assisted living, nursing homes, etc.—temporary rehab stays and independent living are allowed)
- Note: VA patients, Dually Eligible Medicaid patients, & Palliative Care patients can be eligible!
LEARN MORE
Peace of Mind Dementia Care
Dementia affects the whole family—not just the person living with the condition. That’s why
PocketRN focuses on supporting both caregivers and their loved ones through every stage of the
journey. Our nurses aren’t just trained in dementia care—they’re here to listen, to guide, and
to help you feel less alone. With PocketRN, expert dementia-trained nurses are just a call
away, offering compassionate, personalized support as your trusted partner in care.
WHAT YOU’LL RECEIVE
At No Cost
Your own dementia-trained nurse who reaches out for regular phone/video check-ins to
monitor health & support caregivers
24/7 virtual access to your care team
$2,625 in annual respite care services for qualifying families
(see below)
Care coordination with existing doctors, specialists, medical equipment suppliers, etc.
Medication review
Family support, education, and 1:1 coaching
Collaboration with patients, caregivers, and providers to help manage other health
concerns
Referrals to community resources
And more!
LET US SERVE YOU
What You’ll Receive at No Cost:
- Your own dementia-trained nurse who reaches out for regular phone/video check-ins to monitor health & support caregivers
- 24/7 virtual access to your care team
- $2,625 in annual respite care services for qualifying families (see below)
- Care coordination with existing doctors, specialists, medical equipment suppliers, etc.
- Medication review
- Family support, education, and 1:1 coaching
- Collaboration with patients, caregivers, and providers to help manage other health concerns
- Referrals to community resources
- And more!
What is the Respite Benefit?
Caring for someone with dementia can be all-consuming. Respite care offers you time to
rest, recharge, and care for yourself.
Qualifying families will receive
$2,625 in annual respite care services—equivalent to 76 hours of in-home care.
To qualify, your loved one must have moderate to severe dementia and an unpaid or family
caregiver actively involved in their care.
For more details, visit our Respite FAQ

LEARN MORE
How Do I Connect with a Nurse?
Simply join scheduled meetings through a link. You can also instantly video-chat with a
nurse using a smartphone, tablet, or computer at
app.pocketrn.com, or connect via
phone call by contacting your care team at (872) 233-4490.
No Cost. No Copays. Ever.
GUIDE is fully covered by Medicare as part of a national initiative to support people living
with dementia and their caregiver.
Let’s Get Started!
You Don’t Have to Do This Alone
Call (872) 233-4490 today to speak with a real person who
is ready to talk with you, answer your questions, and help you take the first step toward
compassionate, comprehensive care.
If you were referred by a partner, please let us
know so we can ensure a seamless experience.
