HELP ARTICLE /
Patient Account

Zoom download instructions

Zoom is free to download. Please follow the instructions below depending on the device the user has with video calling capabilities

Articles

Caregiver Account

Video instructions
TEXT instructions

User has an iPhone or iPad

The user should make sure to be connected to the internet either via Wifi or your cellular network.

  1. Open the App Store and search for “zoom”.  The search should find the ZOOM Cloud Meetings app. 
  2. Click GET on the ZOOM Cloud Meetings app   
  3. The search should find the ZOOM Cloud Meetings app, then click “GET”.  You’ll want to make sure to be connected to the internet either via Wifi or your cellular network.  Once installed, the Zoom app should be added to your homescreen and ready for you to join the meetings on Pocket RN.

Once installed, the process is complete. The Zoom app should be added to your homescreen and ready for you to join the meetings on Pocket RN.

User has an android

The user should make sure to be connected to the internet either via Wifi or your cellular network.

  1. Open the Play Store and search for “zoom”.  The search should find the ZOOM Cloud Meetings app. 
  2. Click Install on the ZOOM Cloud Meetings app   

Once installed, the process is complete. The Zoom app should be added to your homescreen and ready for you to join the meetings on Pocket RN.

User has a computer

If a user has a computer with video calling capabilities, they do not need to install Zoom to use it. This document can be skipped.

CONTACT INFORMATION

PocketRN

The PocketRN Support Team
support@pocketrn.com872-233-4490

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