Product Changes
January 2024
January 17, 2024
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Evan Quartner
Changes for All Users
Emergency information
The platform now allows patients to input emergency information, such as a residential address and special instructions for first responders. In an emergency, the Nurse can view this information (as seen below). Additionally, when a Nurse confirms an emergency, the PocketRN Support Team will be alerted to help.
Changes for Patients and Caregivers
Adding multiple phone numbers
Patients and caregivers can now add more than one phone number. To tailor our users’ phone experience based on their preferences, patients and caregivers can also specify the notification preference (call, text, or both) and phone type (home or mobile) for each of their added phones.
Changes for Nurses
Unified Nurse portal
The Nurse portal is now simpler than ever! Nurses no longer need to use the account switcher menu to navigate between clinics. All clinics and associated settings, such as call types for each clinic, can be managed from one place in the Nurse portal.
Changes for Partners
Discounts
Our partners can now add a custom discount to our standard pricing package for our in-app customer payment method. Discounts can be added as a percentage or a dollar amount reduction from the standard price.
